$26.5MRevenue recovered
How GLD humanized checkout and drove over $26 million in incremental revenue
Read the story →Human-powered SMS
Add a real person to your flows.10x every other channel.
Automations blast, people actually talk. Venus puts a real person inside your flows: when a shopper stalls, pushes back or asks something off-script, our team reaches out. Questions answered, revenue delivered.
Aliyya, Sherly, Mark, Anna, Calvin and 22 more are on shift right now.
Aliyya
Lumina · Text message
Text Message
A human in the loop.
$227M+
Revenue from conversations a real person handled, across every brand on Venus.
20x
Return on every dollar you spend on a person in the loop.
50%+
Of shoppers reply when a real person reaches out.
21%
Of those conversations end in an order.
Why it works
A text from a person lands different.
Your flows know what happened. They don't know what to do when a customer pushes back, asks something the script never covered, or needs someone to make a call. Venus is the human in the loop: a person reads the moment, decides, and replies.
Conversations, live27 AGENTS ON SHIFT
Things a template cannot say
"Is this a real person?? or am I talking to a robot again lol"
Customer
"Real person, promise 🙋 it's 9pm here and I'm on tea number 4"
Sherly replied · 31 s"my card got declined twice so I kinda gave up honestly 😅"
Customer
"Ugh that's annoying, sorry! Try this link, it skips the step that was failing 🙏"
Mark replied · 48 s"ha my cat walked across the keyboard. Still want the blue one tho 🐈"
Customer
"Amazing!! Blue one, size M, holding it for you now 💙"
Tia replied · 22 sProof
Brands running Venus see 20x on what they spend.
Twenty-two brands, one number each. Every card opens the full story on customers.liverecover.com.
9,732Orders recovered
How human-powered SMS helped Nuuds recover 7,700 carts
Read the story →
$6.8M+Lifetime revenue recovered
How Glamnetic turned LiveRecover into a $1M-a-year extension of their CX team
Read the story →
22,941Orders recovered in 16 months
How Eskiin recovered 22,941 orders in 16 months with human-powered cart recovery
Read the story →Caddis
$1.4M+Revenue recovered
How Caddis turned a "don't text them" customer base into a $1.4M recovery channel
Read the story →
$987Recovered order AOV
How Flowell recovers $1,000 medical device carts by answering real product questions
Read the story →
$450KRevenue recovered
How Thinx recovered $450K in abandoned carts with real human conversations
Read the story →
10,131Carts recovered
How Body Candy recovered 10,000+ carts
Read the story →
$250K+Revenue recovered
How S-Force recovered over $250K
Read the story →
22%Cart recovery rate
Original Grain's journey to a 22% cart recovery rate
Read the story →
1,545Carts recovered
How One With Swim recovered 1,500+ carts
Read the story →
8,311Carts recovered
How Flewd recovered 8,000+ carts
Read the story →
$2.5MRevenue recovered
How KITSCH recovered $2.5M in carts over 28 months
Read the story →
10,785Carts recovered
How OhSnap recovered 10,000+ carts
Read the story →
$1.2MRevenue recovered
How Nailboo recovered $1.2M in carts
Read the story →
$342KRevenue recovered
How Clock Canvas recovered $342K in wall-art carts
Read the story →
14%Recovery rate
Little & Lively's success with human-powered SMS
Read the story →
90%Of shoppers reached
How Neon Flux reaches the 90 percent of shoppers others can't
Read the story →
7×More abandoned checkouts recovered
How MoonBrew recovered 7× more abandoned checkouts
Read the story →
30%Checkout recovery rate
How Latico Leathers turns abandoned carts into conversations (and 30% more revenue)
Read the story →
14%Recovery rate
How TRX recovers carts at a 14% rate by answering real setup questions
Read the story →
8,139Carts recovered in one year
How Dad Gang recovered 8,139 carts in one year
Read the story →Connect any store and recover revenue in 10 minutes.
No matter where your store lives. No engineering, no setup fees. Plug in and go.
Book a demo
Shopify
Salesforce
BigCommerce
commercetools
Custom
Events
Pick a signal.
We'll strike up a conversation.
Abandoned cart is one signal. Any moment your flow can't handle on its own becomes a human conversation, and the answer goes back into the flow.
Abandoned cart
Abandoned checkout
Browse abandonment
Quiz drop-off
Welcome & opt-in
Post-purchase
Replenishment
Cross-sell
Upsell
Win-back
Re-engagement
Subscription saves
Review requests
Loyalty & VIP
Human in the loop
Not a cart tool. A person your flows can text.
Automation is good at the predictable part. The moment it isn't, Venus hands the thread to a professionally trained person. Every agent is trained on your products, your policies and your brand voice before they send a single text, so what goes out sounds like it came from your team.
01
Decides
The judgment calls a script shouldn't make on its own: an exception, a discount, a sensitive reply, a customer who is clearly upset.
02
Answers
Off-script product questions, sizing, fit, shipping edge cases. Read the cart, look it up, reply like someone who works there.
03
Checks
A human eye on what automation wants to send before it goes, so your flows can be bolder without putting the brand at risk.
04
Hands back
Every decision and every answer is written to the customer's profile, so the next flow, agent and campaign already know.
The VYG universe
Venus reads from the same profile as everything else.
Earth holds the data. Jupiter runs the flows. Venus is the human in the loop: when a flow reaches a moment that needs a person, it hands off to Venus, and the answer flows back into the profile.
In orbit
Mercury
Live
Venus
Human-powered SMS
You are here
Live
Earth
The customer data layer
Live in beta
Jupiter
Flows & automation
In orbit
Saturn
In orbit
Neptune
VENUS
Your customers are waiting for a conversation. Are you texting?
We're not replacing your SMS marketing. We're unlocking the funnel it's legally barred from touching.