For healthcare
Scheduling, recalls, treatment plans and reviews live in different systems. VYG puts each patient's scheduling history in one profile, runs reminders and recall, and puts a real person on the bookings that stall.
The problem
Do you take my insurance? Is there anything after work? Patients who can't get a quick answer close the tab and book somewhere else. A text from a person answers it while they're still deciding.
The VYG universe for healthcare
Earth tracks each patient's appointments and recall. Jupiter runs reminders and reactivation. Venus texts patients as your practice. FDE connects your practice systems. Compliance and privacy terms are set with you during setup.
Appointments, recall dates, no-shows, accepted treatment and reviews in one timeline.
Flows for appointment reminders, recall, no-shows and treatment that hasn't been scheduled.
Agents text patients who stopped booking online, answer their questions, and book the visit.
Our engineers connect your scheduling and practice management systems, scoped with your team.
Integrations
Practice systems are connected with you during setup, under the compliance and privacy terms we set together. Marketing and messaging connectors are live today.
Practice management and EHR
Dental and vision
Scheduling and intake
Med spa and wellness
Website & marketing
Anything else
Live connects today. Beta is available to beta customers. Built with you means our forward deployed engineers connect it during setup through its API, webhooks or exports. Don't see a system you use? If it has an API, we can connect it.
Jupiter, in practice
Jupiter / Flows / Recall due
Earth, in practice
YouWhich patients are overdue for recall by more than 90 days?
EarthThe list, by location, handed to a recall flow.
YouWho missed an appointment this week and hasn't rebooked?
EarthEach patient, sent to a Venus agent to find a new time.
YouWhich patients have accepted treatment that isn't scheduled?
EarthThe list, with follow-up queued for your coordinators.
Venus, in practice
Hi Marcus, this is Jen from Brightside Dental. I saw you started booking a cleaning online. Can I help you find a time?
do you take delta dental? and do you have anything after 5
We're in network with Delta Dental. We have 5:30 openings on Tuesday and Thursday next week. Want one of those?
thursday works
Appointment booked
Example conversations and flows. Names and details are made up.
More ways to use it
Recall
Agents reach out to patients who are due for their next visit and book it for them.
No-shows
When a patient misses a visit, an agent texts the same day to find a new time.
Treatment plans
Agents check in with patients who were recommended a procedure but haven't scheduled it.
New patients
Agents remind new patients to complete their intake before the first visit.
FAQ
Yes. For the right clients we bring in specialist agents, and people with the titles and credentials the work calls for, as your program needs them. We scope it with you during setup.
Compliance and privacy terms are set with each customer before any patient gets a text, and agents work within them.
No. Most practices start with one piece, usually Venus on the conversations that stall or Earth to pull their data together, and add the rest when it makes sense.
Every setup is a little different, so our forward deployed engineers scope it with you on a short call, connect your systems and build the first flows. Book a demo and we'll walk you through what it looks like for you.
It depends on your volume and which products you turn on. Book a demo and we'll walk you through it.
Related: Financial services, Insurance, Legal, or see every industry.
VYG.AI
VYG puts one profile and a real person behind every unfinished booking, so more patients make it onto your calendar.