For military and veteran organizations

Follow up with every service member, veteran and family.

Program signups, benefits forms, events and verified discounts live in different tools. VYG puts each person in one profile, runs reminders automatically, and puts a real person on the signups that stall.

The problem

Forms stall on paperwork questions.

Do I need my DD-214 to apply? Does my spouse qualify? People who can't get an answer put the form off. A text from a person gets them moving again.

The VYG universe for military & veterans

Every planet, working for the people you serve.

Earth tracks each person across programs, events and forms. Jupiter runs reminders and onboarding. Venus answers questions by text. FDE connects your systems.

EarthCustomer data platformLive

One profile per person you serve.

Program signups, documents, events and messages in one timeline, with families linked.

  • Families linked to the service member
  • Missing documents visible to every flow
  • Segments like stalled enrollments
About Earth
JupiterFlows & AI agentsBeta

Reminders and onboarding, automated.

Flows for unfinished signups, missing paperwork, events and program milestones.

  • Paperwork reminders
  • Event confirmations
  • Onboarding for new members
About Jupiter
VenusHuman-powered SMSLive

Help people finish their signup.

Agents text people who stopped partway, answer their questions, and help them finish.

  • Texts as your organization
  • Specialist and credentialed agents for the right clients
  • Compliance and privacy terms set with each customer
About Venus
FDEForward deployed engineeringService

Your systems, connected.

Our engineers connect your CRM, case management and verification tools and build your first flows with you.

  • Systems wired into Earth
  • Compliance and privacy terms set with each customer
  • Your staff trained to use it
About FDE

Integrations

The systems military and veteran organizations run on.

Organization systems are connected with you during setup. Store, marketing and messaging connectors are live today.

CRM and case management

  • Salesforce Nonprofit CloudBuilt with you
  • BloomerangBuilt with you
  • ApricotBuilt with you

Military verification

  • ID.meBuilt with you
  • SheerIDBuilt with you
  • GovX IDBuilt with you

Store and checkout

  • ShopifyLive
  • BigCommerceLive

Events and forms

  • EventbriteBuilt with you
  • JotformBuilt with you

Website & marketing

  • VYG Web PixelLive
  • KlaviyoLive
  • Meta AdsLive
  • Google AdsBuilt with you
  • SlackLive

Anything else

  • Custom webhook & APIBeta
  • CSV and SFTP importsBuilt with you
  • ZapierBuilt with you

Live connects today. Beta is available to beta customers. Built with you means our forward deployed engineers connect it during setup through its API, webhooks or exports. Don't see a system you use? If it has an API, we can connect it.

Jupiter, in practice

A program signup, finished when the paperwork arrives.

Jupiter / Flows / Unfinished signup

  1. triggerProgram signup started, DD-214 not uploaded
  2. waitWait 3 days
  3. humanA Venus agent texts to help with the paperwork
  4. waitDocument uploaded
  5. goalEnrollment complete

Earth, in practice

Ask your customer data a question.

YouWho started a signup but is missing paperwork?

EarthEach person and the missing document, handed to reminders.

YouWhich families attended an event but haven't enrolled?

EarthThe families, with a follow-up flow ready.

YouWhich shoppers stopped at military verification?

EarthEach shopper and their cart, handed to a Venus agent.

Venus, in practice

A paperwork question, answered by text.

Hi Marcus, this is Erin from Patriot Pathways. I saw you started signing up for our job placement program. Anything I can answer?

do I need my DD-214 to apply? still waiting on a copy

You can start without it and upload it once it arrives. We'll hold your spot in the meantime. Want me to send the link back?

yes, thank you

Enrollment completed

Example conversations and flows. Names and details are made up.

More ways to use it

More than unfinished signups.

Families

Reach military families.

Agents follow up with spouses and families who started signing up for support programs.

Military discounts

Finish the verification.

For brands with a military discount, agents help shoppers who stopped at verification complete the order.

Events

Confirm event attendance.

Agents confirm RSVPs for job fairs, workshops, and community events and answer logistics questions.

FAQ

Questions, answered.

Who do people think they're texting?

Your organization. Agents text as your team and follow your approved language and policies.

Can you staff specialized programs?

Yes. For the right clients we bring in specialist agents, and people with the titles and credentials the work calls for, as your program needs them. We scope it with you during setup.

Do I have to use every product?

No. Most organizations start with one piece, usually Venus on the conversations that stall or Earth to pull their data together, and add the rest when it makes sense.

How does setup work?

Every setup is a little different, so our forward deployed engineers scope it with you on a short call, connect your systems and build the first flows. Book a demo and we'll walk you through what it looks like for you.

How does pricing work?

It depends on your volume and which products you turn on. Book a demo and we'll walk you through it.

Related: Government, Political campaigns, or see every industry.

VYG.AI

The people you serve are waiting for an answer. Are you showing up?

VYG puts one profile and a real person behind every unfinished signup, so more people get the help they came for.