For B2B

Every buyer, account and order in one place.

Your ordering portal, CRM, ERP and support each know part of an account. VYG puts each buyer and account in one profile, runs reorder and quote follow-up, and puts a real person on the requests your reps don't have time for.

The problem

Your sales team can't chase every half-finished request.

Reps work the big accounts first. The buyer who stopped halfway through a reorder, or asked for a quote and never heard back, waits. A text from a person picks them up while they still need the product.

The VYG universe for B2B

Every planet, working your accounts.

Earth knows each buyer and account across portal, CRM and ERP. Jupiter runs reorder and quote flows. Venus texts the buyers who go quiet. FDE connects your systems.

EarthCustomer data platformLive

One profile per buyer and account.

Orders, quotes, invoices, tickets and contacts in one timeline, rolled up by account.

  • Buyers linked to their accounts
  • Reorder rhythm for every SKU
  • Segments like accounts slowing down
About Earth
JupiterFlows & AI agentsBeta

Reorders and quotes on schedule.

Flows for unaccepted quotes, overdue reorders, demo no-shows and trade-show leads.

  • Reorder reminders timed to each account
  • Quote follow-up until it's decided
  • Alerts to reps when big accounts slow down
About Jupiter
VenusHuman-powered SMSLive

Follow up on every quote before it goes cold.

Agents text buyers who stopped mid order or went quiet on a quote, answer questions and resend the link.

  • Texts as your company
  • Custom terms stay with your reps
  • Warm handoff to sales
About Venus
FDEForward deployed engineeringService

Your ERP and CRM, connected.

Our engineers connect your ordering portal, CRM and ERP, and build your first flows with you.

  • ERP and CRM wired into Earth
  • Account roll-ups that match how you sell
  • Your reps trained to use it
About FDE

Integrations

The systems B2B teams run on.

CRM and ERP systems are connected with you during setup. Store, marketing and messaging connectors are live today.

Wholesale and ordering

  • ShopifyLive
  • BigCommerceLive
  • FaireBuilt with you
  • PepperiBuilt with you

CRM

  • SalesforceBuilt with you
  • HubSpotBuilt with you
  • PipedriveBuilt with you

ERP and accounting

  • NetSuiteBuilt with you
  • QuickBooksBuilt with you
  • Microsoft Dynamics 365Built with you

Helpdesk

  • GorgiasLive
  • ZendeskBeta

Website & marketing

  • VYG Web PixelLive
  • KlaviyoLive
  • Meta AdsLive
  • Google AdsBuilt with you
  • SlackLive

Anything else

  • Custom webhook & APIBeta
  • CSV and SFTP importsBuilt with you
  • ZapierBuilt with you

Live connects today. Beta is available to beta customers. Built with you means our forward deployed engineers connect it during setup through its API, webhooks or exports. Don't see a system you use? If it has an API, we can connect it.

Jupiter, in practice

An account that usually reorders, caught before it lapses.

Jupiter / Flows / Overdue reorder

  1. triggerAn account is 10 days past its usual reorder date
  2. checkOpen support ticket? Alert the rep instead.
  3. branchTop-tier account?
  4. humanYes: a Venus agent texts the buyer
  5. sendNo: a reorder email with last order prefilled
  6. goalReorder placed

Earth, in practice

Ask your customer data a question.

YouWhich accounts ordered less this quarter than last?

EarthThe accounts, with the SKUs they stopped buying, sent to their reps.

YouWhich quotes over $5,000 are still open?

EarthThe quotes and buyers, handed to follow-up.

YouWho visited the pricing page twice this week?

EarthEach buyer and their account, flagged for sales.

Venus, in practice

A wholesale order, recovered by text.

Hi Priya, this is Sam from Northline Supply. I saw you started a wholesale order for the 12oz tumblers but didn't submit it. Anything I can help with?

need to know if you can do 500 by the 20th, and is there a case discount

We can ship 500 by the 18th. Case pricing kicks in at 250 units and it's already applied in your cart. Want me to resend the link?

yes please, submitting today

$6,400 order recovered

Example conversations and flows. Names and details are made up.

More ways to use it

More than abandoned orders.

Quotes

Answer every quote request.

Agents follow up on quote requests that haven't been accepted and get open questions to your reps.

Reorders

Catch the reorder before it lapses.

Agents check in with accounts that usually reorder by now and send them straight to the order page.

Demos

Rebook missed demos.

When a prospect doesn't show, an agent reaches out the same day to find a new time.

Events

Follow up on trade show leads.

Agents text the contacts your team collected while the conversation is still fresh.

FAQ

Questions, answered.

Will buyers know they're texting Venus?

No. Agents text as your company, in your voice, and follow your rules on pricing, terms, and lead times.

Does this replace our sales reps?

No. Agents pick up the requests your reps don't have time for and hand them back once there's an order or a meeting.

Do I have to use every product?

No. Most B2B teams start with one piece, usually Venus on the conversations that stall or Earth to pull their data together, and add the rest when it makes sense.

How does setup work?

Every setup is a little different, so our forward deployed engineers scope it with you on a short call, connect your systems and build the first flows. Book a demo and we'll walk you through what it looks like for you.

How does pricing work?

It depends on your volume and which products you turn on. Book a demo and we'll walk you through it.

Related: Ecommerce & DTC, or see every industry.

VYG.AI

Your buyers are waiting for an answer. Are you showing up?

VYG puts one profile and a real person behind every unfinished order and quote, so fewer of them go cold.