For auto dealers
Pre-quals, trade-in valuations, website leads and service visits sit in different systems. VYG puts each shopper in one profile, follows up automatically, and puts a real person on the leads your BDC can't reach.
The problem
A shopper who stops halfway through a credit application usually has a question about payments or approval. Your BDC is busy with the leads that are already hot, so the half-finished ones sit. A text from a person picks them up quickly, while the shopper is still thinking about the car.
The VYG universe for auto dealers
Earth matches shoppers across your website, lead providers, CRM and service drive. Jupiter runs the follow-up. Venus texts the half-finished leads. FDE connects your DMS and CRM.
Website visits, pre-quals, trade-in values, test drives, purchases and service history, matched to one person.
Flows that work every unfinished pre-qual, trade-in and test drive request, and hand hot leads to sales.
Agents text shoppers who stopped halfway, answer payment and trade questions, and book the test drive.
Our engineers connect your DMS, CRM and lead sources, and build your first flows with you.
Integrations
Dealer systems are connected with you during setup. Marketing and messaging connectors are live today.
DMS
CRM
Lead sources
Digital retail and trade-in
Website & marketing
Anything else
Live connects today. Beta is available to beta customers. Built with you means our forward deployed engineers connect it during setup through its API, webhooks or exports. Don't see a system you use? If it has an API, we can connect it.
Jupiter, in practice
Jupiter / Flows / Unfinished pre-qual
Earth, in practice
YouWhich service customers have a lease ending in the next 90 days?
EarthThe list, with their vehicle and equity, handed to a lease-end flow.
YouWhich leads from last month never got a reply?
EarthEach lead and its source, sent to a Venus agent to follow up.
YouWho checked their trade-in value twice this month?
EarthYour most active trade shoppers, flagged for sales.
Venus, in practice
Hi Derek! 👋 This is Tony from Lakeside Toyota. Saw you started a pre-qual on the RAV4. Any questions I can answer about payments or your trade?
will this hurt my credit? and what's my civic actually worth
The pre-qual is a soft check, so it won't affect your score 🙂 We can give you a firm number on the Civic when you bring it by. Want to come in Saturday for a test drive and appraisal?
saturday at 11 works
Test drive booked
Example conversations and flows. Names and details are made up.
More ways to use it
Lead providers
Then the follow-up is on your team.
Venus
Real people follow up on every unfinished pre-qual, trade-in, and test drive request.
Trade-ins
Agents reach out to shoppers who checked their trade-in value and invite them in for a firm offer.
Test drives
Agents confirm test drive requests and follow up when someone doesn't show.
Internet leads
Agents reply to inventory and pricing questions from your website leads, as your dealership.
FAQ
No. Agents text as your dealership and follow your rules on pricing, incentives, and what they can promise.
No. Agents answer general questions, share what you approve, and hand pricing and financing decisions to your team.
No. Agents pick up the leads your BDC doesn't have time for and hand them back once there's an appointment.
No. Most dealerships start with one piece, usually Venus on the conversations that stall or Earth to pull their data together, and add the rest when it makes sense.
Every setup is a little different, so our forward deployed engineers scope it with you on a short call, connect your systems and build the first flows. Book a demo and we'll walk you through what it looks like for you.
It depends on your volume and which products you turn on. Book a demo and we'll walk you through it.
Related: Auto service, or see every industry.
VYG.AI
VYG puts one profile and a real person behind every unfinished lead, so more of them end up on your lot.