Clutch Charger's Q4 Performance Using LiveRecover
“LiveRecover was super easy to set up, and it has really helped with our Checkout Abandonment rate! It's great to see all the recovered orders we would have otherwise lost.”
CAROLINA VELASCO, CHIEF MARKETING OFFICER AT CLUTCH CHARGER
About CLUTCH CHARGER
Clutch Charger is a provider of portable charging solutions.
The challenge
For Q4, Clutch Charger set out to increase overall sales revenue, improve the conversion rate of abandoned carts, raise average order value, and learn more about customer behavior and preferences.
The solution
LiveRecover was integrated into Clutch Charger's sales framework at the start of Q4. Human-driven SMS conversations engaged customers who had abandoned their online carts and encouraged them to complete their purchases.
The results
- $63,479 in sales recovered
- 5.79% average recovery rate
- $98.11 average order value
- 25X return on investment
- The human element of the SMS conversations helped recover lost sales and improved the overall customer experience.
Why it works
Every message is handled by trained agents. No scripts. No generic responses.
Customers didn't forget. They hesitated. LiveRecover tackles the actual objection, pricing, shipping, fit, whatever it is.
Performance-based pricing means you only pay on revenue that's already been recovered.
Shopify integration. ~10 minutes. No engineering headaches.
We'll let the big names do the talking.
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Ready to recover more revenue?
See how Venus can transform your cart recovery strategy with real, human-powered SMS conversations.
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