Dealers handle a smaller share of service visits than in 2018

Share of vehicle service visits that went to a dealership

Dealer share of US service visits, 2018 and 2025 Dealer share of service visits fell from 33 percent in 2018 to 29 percent in 2025. 2018 · 33% 2018 33% 2025 · 29% 2025 29%

Source: Cox Automotive Fixed Operations and Ownership Study